Yesterday I had a mental day, and decided I needed a bit of self-care but I hadn’t even had the chance to get to the shop for all the things I needed including nappies, wipes, body wash, female products, skincare etc. I found Hola Meds, easily registered and made an order from my local pharmacy that was delivered in under 2 hours! ?? What I really love about the @hola.health app is that it lets me choose MY local pharmacy.
Order pharmacy delivery in Canberra in under 2 hours
Get instant medicine delivery to your door on your schedule. Hola Meds is here to make your life easier.
Best online pharmacy app.
Explore more than 100 local pharmacies
Stay home, stay healthy
Save time
No more rush to get into your local pharmacy before it closes. Avoid pharmacy queues. Stay at home recovering or taking care of your loved ones. Everything is done on the Hola Meds, medicine delivery app, in under 3 hours or on your schedule.
Get local pharmacist support
Requests about your order? Not finding what you want? Considering switching to another brand? Send a note for free to your local pharmacist from the app and get the fastest medicine delivery in Canberra.
Tailored to you
Manage all your and your family scripts, e-prescriptions & SMS token securely on your mobile phone from our easy to use and fast medicine delivery app. Running out of pharmacy supplies? Add your favourite pharmacy items to your order.
Getting fast pharmacy delivery should be easy:
1
Download the Hola Meds app. Register. Add your loved ones. Select your local Canberra chemist.
2
Order up. Upload your scripts, e-scripts or sms token. Select medicines and more. Then place the order for your online medicine delivery.
3
Pharmacy products delivered on time. Always. In under 2 hours or schedule a same day medicine delivery
4
Automatic refills. We send you a reminder. Then place a new order, and get your medicine delivered from your local pharmacy Canberra straight to your door!
Find pharmacy delivery in your suburb
- Page ACT – 2614
- Kaleen ACT – 2610
- O’Connor – 2602
What customer’s say about us
I found the app through a friends social media and Thankyou! I was at home sick with a toddler and needed some urgent things! Hola Meds saved the day and was very easy to use.
Mary O
Subiaco, WA
I LOVE the Hola Meds app. Saved me two hours driving yesterday when the chemist told me the medication I wanted was in canning vale (I live in the vines) so would’ve taken me two hours of driving and after a stressful diagnosis was the LAST thing on my mind. I quickly uploaded the script into the app, sent it to the closest pharmacy, and it was delivered in 2 hours. Lifesaver!
Anna V
The Vines, WA
Ready for pharmacy delivery? Get the Hola Meds app
Still have questions?
How do I use the Hola Meds App?
Upload
Take a clear photo of your prescription using the in-app camera, or upload an image from your phone gallery. Try to take your photo so that all four corners of the page are clearly visible, and provide both scripts as shown in the template for Repeat prescriptions. You’ll be asked a few screening questions about your condition and medication history to help the pharmacist process your order. *Please be sure to retain the hard copy of your prescription for the delivery driver*
Browse
Hola Meds has partnered with a range of trusted pharmacies in your area to choose from. Once you’ve provided your delivery address, tap to choose Click & Collect or Home Delivery, then choose your preferred pharmacy. If everything in your order looks right, submit your order request.
Order
The pharmacy will receive your order request and will confirm the price for the order. You’ll receive a notification to complete payment – Select your preferred payment method, complete the transaction and wait for our Hola Meds delivery network to deliver your order.
Complete
When the delivery driver arrives, you’ll verify the order with your app order number/ Script ID and sign to accept. You’ll also provide the delivery driver with the original prescription you used to process your order, so they can return it to the Pharmacy. Without this prescription the driver can’t deliver your order, so be sure to keep it on hand!
How much does it cost?
To use the Hola Meds pharmacy delivery services we have a really simple flat rate delivery charge of $4.99. This applies to each order - so make sure you include all the items you want to buy before confirming! We also charge a small convenience fee of $0.99 for the usage of the platform.
Who sets the medication prices?
The Pharmacy sets the price of the medication.
When you place an order request to a Partner pharmacy, that location will independently determine the price they provide based on their own pricing list.
What if my pharmacist isn’t on Hola Meds?
We are still new, and not everyone knows about us yet! If you love your local pharmacist, you can reach out to them to let them know about us. Or you can reach out to our customer care team and let us know who you want to see on the platform. We will contact the pharmacy for you, and let them know how loved they are, and that you’d love to get your next prescription delivery from them. Simply email support@hola.health.
Can carers use Hola Meds to manage medications?
Absolutely! We have a dedicated section within the app for you to add family members or individuals you might be caring for, so you can manage medications for multiple people all in one place. If you are a carer facility and want to find out more about how Hola Meds can make medication management easy for your residents please contact us at support@hola.health.
How do I order repeats?
There are a few steps involved in processing a repeat prescription.
For the first repeat, upload your prescription to be filled as usual. Please ensure that you provide both your repeat and original hard copies to our delivery driver when completing the order – by default the Pharmacy will retain your repeats on site.
You can find repeats under the ‘My Repeats’ section of the app. Tapping My Repeats will show you your ongoing prescriptions – you can see how many repeats are remaining on the script, and the days left on your current medication schedule.
To fill the next repeat, you can tap ‘Order’ and begin processing the order through the same fulfilling Pharmacy as before.
Prescriptions on file can be picked up at any time from your fulfilling Pharmacy.
What if I need to speak to the pharmacist?
You can request to speak to your pharmacist through our app before you place an order if you are not quite sure what you need. They will give you a call to go through your options and they can even place the order for you in their Hola Meds pharmacist dashboard and send the link through to your phone for secure payment. Simple!
How does the delivery work?
At Hola Meds we have simplified instant scripts delivery as well as prescription and over the counter pharmacy item delivery. Before you place your order, you will see a few options for delivery. Hola Meds currently offers delivery in 1-3 hours or ‘on-demand medicine delivery’ or if you want your delivery a little later, or the following day, or really any day in the future, you can schedule a delivery that suits your needs. Don’t have time to wait? Already heading to the store? No problems. Hola Meds allows you to click and collect pharmacy products and prescriptions as well.
How long will it take to receive my order?
You’ll receive updates in the app to follow your order. We’ll let you know when your order is being processed when you’ll need to pay, when the medication has been dispensed and when your delivery is on its way. You’ll see an estimated delivery time at check out.
Typically, pick up orders will be ready in 30 minutes and deliveries completed within 3 hours of placing your order.
Schedule ahead for a preferred delivery date and time, or order Click & Collect to pick your order up 30 minutes after payment confirmation. Click & Collect orders will be retained at the pharmacy for 7 days after processing and will be automatically cancelled if left uncollected.
What are your operating hours?
Items can be ordered at any time, and orders will be processed depending on the operational hours of the pharmacy you choose. Delivery times are allocated based on the three 3-hour delivery windows available as indicated in-app.
Our delivery service network operates from 9 am until 7 pm, Monday to Friday, and from 9 am to 5 pm on weekends. For same-day delivery please ensure your order is confirmed prior to 4 pm; note orders placed after this time may only be available for next-day delivery.
Click & Collect is available depending on the operational hours of the pharmacy you select.
